Returns & Exchanges
At DR-HO'S, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original box and include the printed return authorization form provided by our portal.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-10 business days.